Our 23 year history in the industry is testimony to our desire to provide the services that enable our clients to succeed. We want to be your software partner, not merely a provider. Through partnership, each party gains strength and support from the other. We will earn your trust and build upon it. Our goals are based upon your industry needs but we need your feedback to give us direction.

Like you, our team of experts is constantly looking for innovative solutions to industry providers. Sometimes, these challenges can create unique situations for the software user and us. We know how valuable your time is and don't want you handicapped by software issues. This is why we have so many options for getting the assistance you need - online product knowledge base, web chat, e-mail, fax or phone!

In order to expedite our call waiting time, we do not permit our technicians to be placed on hold. If you are unable to work with our representatives at the time of your call, we will attempt to reach you 3x before we close your call ticket. We ask that you provide the following information when contacting Client Care:

• Your name
• Property name & management company (if applicable)
• Phone number or e-mail address
• Best time to contact you & hours of operation (include time zone)
• Description of your issue (include any error messages generated by your software)

Integrated Property Management Software is ready to help you! We are at your service...whether your issue involves operation or demonstration, please don't hesitate to contact us.

Name

Email

Phone

Question/Comments
(for technical support questions, please e-mail us at support@ipm-software.net)